Return Policy


Returns, store credit and exchanges are available. All returns must be postmarked within 30 days of delivery. All returned items must be in new and unused condition, with all original tags and labels attached.


To return an item, place the item securely in its original packaging and print out & include your original receipt, and mail your return to the following address:

Navano Apparel

Attn: Returns

4387 Nambe Arc

Las Cruces, New Mexico 88011

United States of America

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. 


We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at


The following items cannot be returned nor exchanged:

  • All sale & discounted items

For defective or damaged products, please contact us at the contact details below to arrange a refund, store credit or exchange.

Please Note

  • Sale items are FINAL SALE and cannot be returned.


If you have any questions concerning our return policy, please e-mail us at and we will respond within 24 hours: